Thank you for shopping with CleanEar. We’re committed to getting your Advanced Earwax Removal Kit to you quickly, safely, and efficiently.
Processing Time
All orders are processed and dispatched within 1–2 business days from the time of purchase.
Orders placed on weekends or public holidays will be processed the next business day.
Estimated Delivery Times
Australia: 3–7 business days
USA: 5–10 business days
UK: 5–10 business days
Rest of the World: 7–15 business days
Delivery times may vary slightly depending on your location and local postal service.
Shipping Confirmation & Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can follow your package every step of the way.
Shipping Costs
Shipping is Orders under the threshold may be charged a flat shipping rate, which will be calculated at checkout.
International Shipping
We offer worldwide shipping. Please note that international orders may be subject to customs fees or import duties depending on your country’s regulations. These charges are the responsibility of the customer.
Incorrect or Incomplete Addresses
Please double-check your shipping details at checkout. We are not responsible for lost orders due to incorrect or incomplete addresses provided by the customer.
Delivery Delays
While we do our best to ensure fast and reliable shipping, delays may occur due to unforeseen circumstances such as customs inspections, weather events, or postal service disruptions. We appreciate your patience and understanding.
Lost or Missing Packages
If your order hasn’t arrived within the expected timeframe, please reach out to our support team at Shopcleanear@gmail.com and we’ll help you track it down.